Client Communication


Communication is key when working with a client, it allows you to organise plans between you and who you are working for and to also keep track of what it is they ask of you.

“The best two questions to ask when engaging in client communication are: What does my client need or what do they value? And how can I deliver that to them in a way that they can understand?” (Sarah Theodore, 2016).

‘Figure 1’ is just one set of emails during communication within Project 3. On this instance, a time is being set between myself (project manager) and a client at C-Tex to organise when to film shoot two. Emailing the clients throughout the project has been a great and important feature as this skill is widely used within most work environments.

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Figure 1 – Client communication


Limited, M.G. (2016) 9 effective ways to improve client communication. Available at: (Accessed: 2 February 2017).

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